Voice Over IP

In this day and age, internal and external communication is vital as businesses look to operate far beyond the workplace. Halo Technology can recommend, design and install a VOIP solution that unifies voice, video, data, and mobile applications on fixed and mobile networks so users can easily communicate in any workspace and on any media, device, or operating system.

Halo Technology have all the expertise to ready your network for VoIP. Including cross vendor QoS implementation experience, ensuring that your VoIP calls are clear, crisp and of the highest quality.

There are many benefits for businesses switching from the public switched telephone system to VOIP which can be implemented wirelessly in conjunction with a wireless install or upgrade:

Increased flexibility

  • Communications and applications are transported via your network or the Internet
  • Phone calls, faxes, voice mail, e-mail, web conferences and more can all be delivered via any means and to any handset, including mobile phones
  • Ability to transmit more than one telephone call over a single broadband connection without the need to add extra lines
  • Messages can be accessed and delivered via any medium, anywhere, on any device

Reduced operational costs

  • Routing phone calls over existing data networks to avoid the need for separate voice and data networks lowering telephony costs –it is no longer necessary to have both a desktop phone and a mobile
  • The prices of extensions on VoIP are lower than for PBXs and key systems. VoIP switches run on commodity hardware, such as PCs or Linux systems, so they are easy to configure and troubleshoot
  • Operational costs are lower because of the way Internet access is billed compared to regular telephone calls
  • Maintenance becomes simpler as there are fewer devices to oversee
  • Combine your support to one team rather than a network team and a PBX team.

Improved functionality

  • Enjoy greater bandwidth efficiency
  • Make changes to your current network to allow for improved QoS (Quality of Service)
  • Options to prioritise Voice over traffic like web browsing
  • Simple, intuitive user interfaces, so users can often make simple system configuration changes

Reassuringly secure

  • Secure calls using standardised protocols
  • Most of the difficulties of creating a secure telephone connection over traditional phone lines, such as digitizing and digital transmission, are already in place with VoIP - we only need to encrypt and authenticate the existing data stream